Privacy Policy

Effective Date: 09th January 2025

AlphaDesk ("we," "our," or "us") respects your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, [www.alphadesk.in] (the "Site"). By using our Site, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal data when you interact with our website, such as:

• When you submit forms, sign up for services, or subscribe to our newsletter

• When you contact us via email or other communication methods

• When you browse or interact with our Site

This may include:

• Personal Data: Your name, email address, phone number, company details, or any other information you voluntarily provide.

• Technical Data: Your IP address, browser type, time zone, and device information.

• Usage Data: Information about your interaction with the Site, such as the pages you visit, the links you click, and the length of time you spend on the Site.

We may also use cookies and similar technologies to collect information about how you use our Site. Please see our Cookie Policy for further information.

2. How We Use Your Information

We process your information for various purposes, including:

• To provide and enhance the services we offer

• To respond to your inquiries or requests

• To send you updates, newsletters, or promotional materials (when you opt-in)

• To improve your experience on our Site by analyzing visitor behavior

• To comply with applicable legal obligations and protect our legitimate interests

3. Sharing Your Information

We respect the confidentiality of your personal data. We do not sell or trade your personal information with third parties. However, we may share your data with:

• Service Providers: Trusted third-party service providers who assist us in website operation, data analysis, or communication (such as payment processors or email services). These providers are obligated to handle your data securely.

• Legal Authorities: In compliance with legal obligations, we may disclose your data to governmental or regulatory bodies when required to do so by law.

• Business Transfers: In the event of a merger, acquisition, or other business transition, your personal data may be transferred as part of the transaction.

4. International Data Transfers

Depending on where you are located, your personal data may be transferred across borders to countries with differing privacy regulations. Where such transfers occur, we take steps to ensure your data is protected in line with applicable standards.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and regulatory compliance. The retention period depends on the nature of the information and the purpose of processing.

• Customer Data: We retain personal data for as long as you remain a customer and for a reasonable period afterward.

• Marketing Data: Data related to promotional communications will be retained until you unsubscribe or opt-out.

6. Your Rights and Choices

We are committed to ensuring that you can exercise your privacy rights. Depending on your jurisdiction, you may have the following rights:

• Access: The right to request a copy of the personal data we hold about you.

• Correction: The right to request that we correct any inaccuracies in your personal data.

• Deletion: The right to request that we delete your personal data under certain circumstances.

• Restriction: The right to request that we limit the processing of your data.

• Portability: The right to receive your personal data in a commonly used, machine-readable format.

• Objection: The right to object to our processing of your personal data for legitimate reasons.

• Withdraw Consent: The right to withdraw your consent at any time if we rely on it for processing.

If you wish to exercise any of these rights, please contact us at [insert email address]. We will respond in accordance with applicable privacy regulations.

7. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online platform is entirely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your usage of our Site. Cookies help us improve your experience by remembering your preferences and analyzing how visitors interact with the Site. You can control or disable cookies through your browser settings. For more information, see our Cookie Policy.

9. Links to Third-Party Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal data.

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us, and we will promptly delete it.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. Continued use of our Site after any changes indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

AlphaDesk
Email: info@alphadesk.in
Website: www.alphadesk.in